What this reuses at Spruce
- Existing Life Events and call-back forms and payloads
- ServiceNow assignment groups
Portal operations
ServiceNow Triage Agent
Daniel Reyes — Customer Care
Submissions today
14
Auto-routed
0%
Avg triage time
0.0s
Needs review
0
Refinance
Unprocessed
Maria Gonzalez
11/3/2026, 10:51:52 AM
- maria.gonzalez.demo@example.com
- Phone
- 202-555-0102
- Account
- A00012346
My lender needs the solar agreement and subordination letter before refinance approval. Attached is their request.
lender-request.pdf